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a Huntsworth Health agency

A MEDiSTRAVA Company

HUNTSWORTH LIMITED WEBSITE PRIVACY NOTICE

1. Introduction

Welcome to Huntsworth’s privacy policy.

The Huntsworth Group respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you. This policy describes the following:

Important information and who we are;
The data we collect about you;
How your data is collected;
How we use your data;
Who we share your data with;
International transfers of data;
Data security;
Your legal rights regarding our use of your data
How long we keep your data for; and
How to contact us.

2. Important information and who we are

This privacy policy aims to give you information on how the Huntsworth Group collects and processes your personal data, including any data you may provide through this website, when you engage with us, use our services, take part in a competition or for any other reason.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller

Huntsworth is made up of different legal entities, details of which can be found here: https://www.huntsworth.com/divisions/. This privacy policy is issued on behalf of the Huntsworth Group so when we mention “Huntsworth”, "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Huntsworth Group responsible for processing your data.

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out at the end of this policy.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

3. What data do we collect about you?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data which may include first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data which may include billing address, delivery address, email address and/or telephone numbers.
Financial Data which may include bank account details.
Technical Data which may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data which may include your interests, preferences, feedback and survey responses.
Usage Data which may include information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We may collect, use and/or share Special Categories of Personal Data about you (which may include information about your health, genetic and biometric data, details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions and/or trade union memberships). Your explicit consent will be obtained by us where any Special Categories of Personal Data is collected, used or shared.

4. How is your data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact, Financial, Profile and or Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

engage with us, make an enquiry with us and or use our products or services;
subscribe to our client communications or contacts database;
request marketing to be sent to you;
enter a competition, promotion or survey;
provide feedback, contact us and or participate in research studies; or
respond to, register with us, or make an enquiry about, career opportunities with us.

Automated technologies or interactions. As you interact with our website, we may collect Technical and or Usage Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies and other similar technologies. For more information about how we use cookies, please see our cookie policy below.

Third party sources. We may receive personal data about you from various third parties. For example we may receive Technical Data when we use a third-party service such as Google Analytics to collect information about how visitors to our website use the site, including collecting information about the country from which you logged, which pages you visited and how long you were on our site.

5. How do we use your data?

We use your information to do the following:

Process your request for news items about our company or the Group and, if you agree, to email you about other services we think may be of interest to you;
If you make an employment enquiry we will pass your details to other relevant companies within the Huntsworth Group;
If you make an enquiry about our services, we will pass your details to the relevant company within the Huntsworth Group to ensure that your enquiry is adequately dealt with;
Process your personal data for research purposes as outlined in the consent process through which you supplied this to us;
Email you about similar goods and services to those you’ve purchased from us which you may be interested in; or
Enter and perform a contract with you or to perform any steps you require from us before entering into the contract. If you do not provide information required by us to enter into a contract with you, we will not be able to enter into that agreement with you or provide you with the services you require.

We will rely on one of the following legal grounds (as appropriate) to process your personal data:

To enter and perform a contract with you or to perform any steps you require from us before entering into a contract;
To pursue our legitimate business interests in providing and marketing our products and services;
Your specific consent to us using your information, which you can withdraw at any time;
To comply with our legal obligations and establish, exercise or defend our legal rights; or
Those other purposes that you have agreed with us.

6. Who do we share your data with?

We share information with the following third parties:

Data processors, our suppliers who provide us with services;
Our processing partners in relation to payroll, healthcare and invoice payments (i.e. if you are an employee or freelancer). The use of this personal data is restricted to the extent necessary for the performance of the contract between us;
Other Huntsworth Group companies (for more information about our group companies please refer to the agencies mentioned on our website at https://www.huntsworth.com/divisions/);
Persons connected with any sale, merger, acquisition, disposal, reorganisation or similar change of our business (or of the business of any company in the Huntsworth Group, including any potential or actual purchaser of that business and that purchaser’s advisors);
Local and foreign regulators, governments, law enforcement authorities, advisors, courts, tribunals and arbitrators; or
Other third parties, with your consent.

Some of these third parties are based outside the European Economic Area (EEA) in, amongst others, the following countries: United States of America, China, Hong Kong, Singapore and Russia.

If we do transfer your information from the EEA to a jurisdiction outside the EEA, we will take appropriate steps to protect that information, which includes the following: (i) Entering into an agreement with the third party which includes clauses that the EU Commission has determined offer adequate protection for your information, a template copy of which is available at: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en; or (ii) Otherwise ensuring that information would only be transferred to third parties in jurisdictions that the EU Commission has determined offers adequate protection for your personal information.

7. What are your legal rights in relation to our use of your data?

You have legal rights under data protection law in relation to our use of your personal data, which include the following:

Request access to your information by submitting a request to compliance@huntsworth.com;
Update or amend your information if it is inaccurate or incomplete;
Object to certain uses of your personal data, including direct marketing and processing based on legitimate interests and processing for purposes of scientific or historical research and statistics on grounds relating to your particular situation;
Request the deletion of your information, or restrict its use, in certain circumstances (for example, subject to lawful exceptions applying, you can request that we erase your information where the information is no longer necessary for the purpose for which it was collected);
To withdraw any consents you have provided in respect of our use of your information;
To request a copy of the information you have provided to us, to use for your own purposes (often called your right to data portability); and
To lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

If you have subscribed to us or agreed to be on a contact list to receive information from us, you can ask to be removed at any time by using the unsubscribe link included in any e-communications, or by emailing compliance@huntsworth.com.

If you have any questions about these rights, or you would like to exercise any of them, please contact us by submitting a request to compliance@huntsworth.com – additional details of how to get in touch are set out in section 10 below.

8. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. How long do we keep your data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Our policy is to destroy employment applications one year after their submission if they have not led to an offer of employment, unless during the submission process you agreed to a longer retention period on the basis of being considered for future work opportunities we may have. If you are engaged with us ‘to perform a contract,’ then local market data retention legislation may apply to elements of the information you supply to us.

Any other information obtained as set out in section 2 above will be kept for no longer than is necessary and will be determined with reference to applicable statutory limitation periods in your jurisdiction, or otherwise as agreed between us.

We will keep our data retention policy under review to ensure that your data is not stored for longer than is strictly necessary.

10. How to contact us?

If you have any questions about this privacy notice or the information we hold about you, you can contact us in the following ways:

By email: compliance@huntsworth.com
By post: Company Secretary, Huntsworth Limited, 8th floor Holborn Gate, 26 Southampton Buildings, London, WC2A 1AN

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

11. Changes to this Privacy Notice and your duty to inform us of changes

We keep this Privacy Notice under regular review and we will place any updates on this webpage.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

This Privacy Notice was last updated on 21 September 2020.

COOKIE POLICY

Introduction

This notice describes how we collect and utilize information from visitors to our website

Section A: Information collected and how it is used

If you browse, read pages, or download information from our corporate website, we will gather and store certain limited information about your visit. You should know that this information does not identify you personally. We automatically collect and store the following information about your visit:

The Internet Protocol (IP) address and domain name used. The IP address is a numerical identifier assigned either to your internet service or directly to your computer. We use the IP address to direct internet traffic to you. This address can be translated to determine the domain name of your service provider (e.g., abc-company.com, xyz-school.edu, and so on).
The type of browser and operating system you used
The date and time you visited this site
The web pages or services you accessed at this site
The website you visited prior to coming to this site

The information we automatically collect or store is used by us only for the purpose of improving the content of our web services and to help us understand how people are using our services so that we may continually improve the performance, suitability and usefulness of our websites to you.

What we collect if you volunteer information:

If during your visit to one of our websites, you sign in for e-mail alerts, your e-mail address will be taken. We will use your e-mail to send you alerts when key information is published on the corporate website.

Section B: Cookies

When you visit our corporate website we use cookies. These cookies collect information about how visitors use our website, such as the referring domain, frequency of visits to certain web pages and the time spent by users during each visit to our website. These cookies do not collect personally identifying information and the data collected is anonymous.

We use these cookies to monitor the services we provide via our website and to make improvements to the website as a whole. The cookies we use on this website are Google Analytics. You can find out more about cookies by visiting allaboutcookies.org.

Google analytics

The website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to control and delete cookies

Please note that certain features of our website may not work quite as well as we would like, or as well as you would expect, if cookies are disabled.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser prompt you when you receive a new cookie and how to disable cookies altogether.